SERVICE DESK ALERT
Urgent Credential And MFA Recovery Request
- Ticket
- SD-48213
- Caller claims to be
- CFO
- Request
- Password reset + MFA re-enrolment
- Reason given
- Phone lost while travelling
- Caller ID
- matches a number in the public directory
Executives do lose phones. The question is not whether the story is plausible — it is whether the identity is verified.